COVID19 Guidance 

 

To help ensure the health and safety of our customers and staff, and in line with Government Guidelines, we have had to implement some restrictions that, hopefully, won’t be in place for too long.

 

  • Entrance to the restaurant is through the main (side) entrance only. Please use the garden exit when leaving. Signs will be in place to advice.

 

  • We have provided hand sanitizer throughout the restaurant. Please use them regularly and let any staff member know if any need replacing.

 

  • Although reservations aren’t required, we do recommend that you do book either on our website, telephone or email to ensure that you aren’t disappointed. Please when you book online indicate on your booking if it is just for drinks or food in the comment section as this will allow us to locate you appropriately.

 

  • Please be aware that Indoor gatherings should only be occurring in groups of up to two households (including support bubbles), therefore we will be allowed booking of up to 12 people in one table. Outdoor gatherings should only be occurring in groups of up to two households (or support bubbles), or a group of at most 6 people from any number of households.
     

  • As part of the Track and Trace system being implemented, we are also required to record the names and contact details of all customers. Customers will be asked to provide us with all the guest lists contact details when they book online/special requests section. Please be assured that we will not use this information for any reason other than this and it will be kept securely and destroyed after 21 days.

 

  • As usual our dining guests will enjoy full table service. Whether you are inside or outside, we will take your order at the table and bring your food and drinks to you.

 

  • Due to the additional cleaning requirements between services, we will advise sittings to be limited to 2 hours to give our staff time to keep the environment safe for everyone.

 

  • Although we still accept all forms of payments, we would appreciate it if you could use contactless payments where possible.

 

  • Access to the toilet facilities have to be restricted to one person at a time. If you are sitting at the same table two people may use the facilities at the same time.

 

 

We appreciate that all these restrictions can be a bit confusing until we are all used to them but with everyone’s co-operation we can all stay safe and healthy.

The Yorkshire Rose Team

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